Product Support

Get how-to guides and technical help.

❓ FAQs
1. What record sizes does the turntable support?

The turntable is compatible with 7-inch, 10-inch, and 12-inch vinyl records.
2. What playback speeds are supported?

It supports33⅓, 45, and 78 RPMplayback. A45 RPM adapteris included for compatible records.
3. Does the turntable have built-in speakers?

Yes. The turntable featuresbuilt-in stereo speakers, allowing you to enjoy your records right out of the box.
4. Can I connect external speakers?

Yes. You can connect compatible external speakers through the Aux audio output for an enhanced listening experience.
5. Can I play music from my phone via Bluetooth?

Yes. The turntable supports Bluetooth input, allowing you to stream music wirelessly from compatible smartphones, tablets, and other Bluetooth-enabled devices.
6. How do I pair my Bluetooth device?
  1. Turn on the turntable.
  2. Switch to Bluetooth mode.
  3. Enable Bluetooth on your mobile device.
  4. Select "T100 Turntable" from the Bluetooth device list.
  5. Once connected, you can begin streaming music.
7. Does the turntable have a built-in battery?

Yes. It features abuilt-in rechargeable battery, allowing you to enjoy music without being connected to a wall outlet.
8. Can I use the turntable while charging?

Yes. The turntable can be used while connected to the charger.
9. Why isn't the record spinning?

Please check the following:

  • Make sure the power is turned on.
  • Verify that the correct playback mode is selected.
  • Ensure the tonearm is positioned properly.
  • Confirm the belt is installed correctly beneath the platter.
10. Why is there no sound?

Please check:

  • The volume level.
  • Whether the stylus is correctly placed on the record.
  • Bluetooth mode is not selected while playing vinyl.
  • External speakers are properly connected (if used).
11. Why does the music sound too fast or too slow?

Please ensure the correct speed (33⅓, 45, or 78 RPM) matches your record.
12. How do I replace the stylus?

Gently remove the old stylus according to the user manual and install the replacement stylus securely before playback.
13. How often should I replace the stylus?

For the best sound quality, we recommend replacing the stylus after extended use or whenever you notice reduced audio quality or increased record noise.
14. How should I clean my records?

Use a soft anti-static record brush before each playback to remove dust and help protect both the record and stylus.
15. How do I clean the stylus?

Use a stylus cleaning brush and gently brush from back to front. Never brush from side to side or front to back, as this may damage the stylus.
16. Does the turntable stop automatically?

Yes. WhenAuto-Stopis enabled, the platter will stop spinning automatically after playback reaches the end of the record.
17. What is covered under the warranty?

SUPERFUNproducts are covered by a limited warranty against manufacturing defects. Please visit our Warranty page or contact our support team for complete warranty details.

🔧 Troubleshooting
🎵 No Sound

Possible Solutions:

  • Turn up the volume.
  • Make sure the stylus is correctly placed on the record.
  • Confirm the correct playback mode is selected.
  • If using external speakers, check all audio connections.
💿 Platter Is Not Spinning

Possible Solutions:

  • Make sure the turntable is powered on.
  • Verify the playback speed is selected.
  • Check that the drive belt is properly installed.
  • Ensure the Auto-Stop function is not preventing playback.
📶 Bluetooth Won't Connect

Possible Solutions:

  • Switch the turntable to Bluetooth mode.
  • Make sure your phone's Bluetooth is turned on.
  • Select "T100" from the Bluetooth device list.
  • Disconnect other previously paired devices if necessary, then try again.
⏱ Record Plays Too Fast or Too Slow

Possible Solutions:

  • Select the correct speed: 33⅓ RPM, 45 RPM, or 78 RPM.
  • Make sure the record matches the selected speed.
🔊 Distorted or Skipping Sound

Possible Solutions:

  • Clean the record before playback.
  • Inspect and clean the stylus.
  • Place the turntable on a stable, level surface.
  • Check the record for scratches or damage.
🔋 Battery Won't Charge

Possible Solutions:

  • Use the supplied charging cable or a compatible replacement.
  • Verify the power adapter and outlet are working.
  • Allow the battery to charge for at least 2 hours before use.

📧 Contact Technical Support

Can't find the answer you're looking for?

Our technical support team is ready to help.

Email: support@superfunhome.com

Business Hours

Monday–Friday

9:00 AM–6:00 PM (PST)

Response Time.

We typically respond within 24 Hours.